“It takes 20 years to build a reputation and a few minutes of cyber-incident to ruin it.”

Stephane Nappo

Alendei distinguishes itself in the dynamic CPaaS market not only through innovative solutions but also through a steadfast commitment to quality and security (ISO Certifications). We recently achieved multiple ISO certifications, highlighting our dedication to operational excellence and data security. Each certification represents a significant step forward in our mission to deliver unparalleled, reliable, and trustworthy services.

The List of ISO Certifications

ISO 9001:2015 – Quality Management Systems

Recognized globally, ISO 9001:2015 sets the standard for quality management systems. This certification demonstrates Alendei’s dedication to consistently offering products and services that meet customer and regulatory requirements. By adhering to this standard, Alendei boosts customer satisfaction and continuously improves its processes.

ISO/IEC 27001:2022 – Information Security Management

In the digital communication space, security is crucial. ISO/IEC 27001:2022 specifies the requirements for an information security management system (ISMS). Alendei’s certification confirms our capability to secure information, protect client data against threats and enhance trust in our CPaaS solutions.

ISO/IEC 20000-1:2018 – Service Management System

This ISO certification recognizes Alendei’s excellence in delivering managed services that meet global standards. ISO/IEC 20000-1:2018 focuses on a systematic approach to managing and delivering services that satisfy business and customer needs. At Alendei, this means improved service management practices under our ISO certification that yield dependable and effective technological deployments.

ISO/IEC 27701:2019 – Privacy Information Management

As privacy concerns grow, ISO/IEC 27701:2019 offers a framework for managing privacy information, complementing the security measures of ISO/IEC 27001. Alendei’s adherence to this standard ensures the secure and private handling of personal data, building further trust with our clients.

ISO/IEC 27017:2015 – Cloud Security

This standard offers guidelines on securing cloud computing services. Alendei’s compliance with ISO/IEC 27017:2015 underscores our commitment to implementing robust security measures in our cloud services and safeguarding data and infrastructure.

ISO/IEC 27018:2019 – Protection of Personally Identifiable Information (PII) in Public Clouds

Essential for cloud service providers, ISO/IEC 27018:2019 ensures that PII is processed securely and transparently. Compliance with this standard confirms that Alendei handles PII with the utmost security, maintaining confidentiality and trust.

ISO 22301:2019 – Business Continuity Management Systems

ISO 22301:2019 certifies that Alendei has robust systems to maintain business continuity during disruptions. This certification ensures our resilience and reliability, confirming our ability to continue operations under various conditions.

Conclusion

Alendei’s strategic pursuit of ISO certifications across multiple domains of quality, security, and management demonstrates our unwavering commitment to excellence and secure operations. As we navigate the complexities of the CPaaS landscape, these certifications provide our clients with the assurance that they are partnering with a leader dedicated to the highest standards of service delivery.

Secure Your Communications with Alendei

With Alendei, rest assured that your communications are secure and managed with the highest standards. Explore our robust suite of CPaaS services and see how we can enhance your business efficiency and compliance (ISO Certification). Don’t miss out on the latest insights in CPaaS—Visit our Website Today!

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